All about use of your information

Privacy Policy

Watch My Wedding is committed to protecting your privacy. We use the information we collect about you to process orders and to provide a more personalised shopping experience.  We will never sell, trade, or rent your personal information to others.

Personally Identifiable Information:

When you make a Booking on our site, you provide the following information to Watch My Wedding:

  • Full name
  • E-mail address
  • Telephone number
  • Delivery address
  • Location of wedding (if known)
  • Date of your wedding or event

How we use the information collected
We do not on-sell or share customer information to any third parties. The personal information we collect from you will only be used by us for the sole purpose of managing your live stream, and will not be disseminated to any other party except as specifically stated in this privacy policy or as required by law. Our staff have access to the personal information you provide to us, and we take all reasonable steps to ensure they will not use that information except in accordance with this privacy policy. If we wish to disclose your personal information otherwise than as stated in this privacy policy, we will obtain your prior written consent.

You are under no obligation to provide us with any information. However if you choose to withhold requested information, we may not be able to provide you with certain services or functionality.

Navigational Information:

Watch My Wedding uses aggregate information from demographic surveys and traffic patterns to customise our site.  Watch My Wedding uses information only on an aggregate level and does not track information about individuals. Aggregate information may be shared with partners of Watch My Wedding to plan advertising or promotions. We do not obtain nor share information on any individual.

Who sees your video after it has been posted online?

You, your Invitees and their Invitees can see your video online. An Invitee is defined as anyone who is invited to the Watch My Wedding site to watch a video. Anyone who is invited to see an online must provide a User ID and a password to access the site and view a streaming video.   However, as with any email, your Invitees could forward the email invitation to others, who will then be able to use the User ID and password within the email, and see the video too.

Watch My Wedding employees may see your videos. In addition, your video or personal account information may be seen by Watch My Wedding employees in order to evaluate, validate, or correct problems with your account.

We may request permission from you to use a portion of your wedding video for promotional purposes.

IP Addresses:

Your computer generates a unique identifier (its IP Address) that is communicated to a Web site when you communicate with the Web site. We use your IP address to help diagnose problems with/administer our Site, and to provide technical support for Watch My Wedding.


Simply put, a cookie is a small piece of information that websites use to remember information about users. Our cookies do not contain any personally identifying information. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that. Even without a cookie, you can still use all of the features in our website, including ordering, access to streamed/shared videos, etc.

Transactional information:

We make every effort to ensure that your purchase experience at Watch My Wedding is secure. We use state-of-the-art data encryption technology to protect against loss, misuse or alteration of your user information.


In an effort to maximise the protection of your payment details, we use BrainTree Payments to process all payments.

The Watch My Wedding website uses Secure Socket Layers (SSLs) to encrypt the information sent between your computer and the BrainTree payment gateway. When making a payment on this site, you can be sure you are viewing a secure page by checking your Web browser’s status bar (located at the bottom of the window) for the closed padlock icon. This icon appears in the latest versions of Internet Explorer and Netscape Navigator to tell you that you are viewing a secure web page. Also, all browsers display an “s” after the “http” (https://) in the Web site address to indicate that you’re in a secure environment.

Data Security:

Watch My Wedding uses a secured network to store your personal information. When you make a Booking, a secured server is used and information is transmitted via SSL encryption.


From time to time, Watch My Wedding may use your personal information to contact you by electronic mail concerning your use of our services. These communications are intended to inform you of important information regarding your account, or about general services provided by Watch My Wedding. We will also send you email regarding your account administration and necessary information, such as renewal information.
You may choose to remove your name from the site’s mailing list by emailing us at

Teen Policy:

Watch My Wedding does not sell services for purchase by children. If you are under 18, you may use Watch My Wedding only with involvement of a parent or guardian.

Watch My Wedding will never ask you for your password in an unsolicited phone call or in an unsolicited email.
You will only be asked for your member name and password when you initiate the contact and only if the member name and password are necessary to correct a service problem.